Social & Community Manager

musiXmatch is the leading Songs Lyrics destination for mobile and connected device featuring the World’s largest and official Lyrics Catalogue. musiXmatch is the preferred partner of +4,000 indies music publishiers and Top Music Publishers like Sony ATV, Emi Publishing, Universal Music Publishing, Warner Chappel, Kobalt, Bmg Rights and Harry Fox Agency

Given the fast-paced market environment and the start-up nature of our business, we are looking for passionate, entrepreneurial, outstanding personalities – continuously striving to make our business better; day-by-day, every day. For our Content & marketing team we're currently looking for a Social Media & Community Manager

Position Overview : As Social Media & Community Management you'll be the initial point of contact for inbound requests from online properties and the web at large. The Community Management will be responsible for ensuring active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations and participating in those conversations to build brand visibility and thought leadership. The goal is to establish a presence on our users as well as to integrate their messaging into the community in a compelling and valuable way for our users. In this role, you will work directly with our CEO.

 Responsibilities:

• Assist with creation, conception, and presentation of social media strategy
• Manage our social media and our community
• Interpret the direction of strategy/planning and creative leads.
• Communicate and coordinate users, production and strategy/planning teams ensuring that community strategy supports overall brand goals and objectives.
• Manage tickets and trouble ticketing from users communicating directly with the development team
• Utilize social listening tools to generate insights
• Summarize insights and conversations to create actionable, client-facing reports that lead to optimization

Requirements :

• Actively participates in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc.
• Understanding of popular social networks – design, functionality, users
• Demonstrated ability to produce community management guidelines and documents that reflects the holistic understanding and implementation of the role of social media and its effects.
• Proficiency  presentation tools and skills.
• Exceptional communication skills within the agency team.
• Very high attention to detail.
• Excellent verbal, written, and presentation skills.
• English Mother Tongue
• Fluent Spanish

Location: Bologna, Italy

Apply for this position: Send an email with CV to info at musixmatch.com