MUSIXMATCH MIC - Frequenty Asked Questions
How to use the microphone?
Plug the mic in the phone speaker jack and position the microphone switch to middle position for best performances.
For further information please check out the musiXmatch Mic Guide
How to register the musiXmatch Mic?
To register your Mic, please find the promo code inside the box and navigate from your mobile phone to http://musixmatch.com/register-mic/. Once there, insert the code and tap the “Register Now” button.
What are the supported devices?
MusiXmatch MIC is compatible with iPhone 5s, iPhone 5c, iPhone 5, iPhone 4S, iPhone 4, iPhone 3GS, iPod touch (5th and 4th generation), iPad Air, iPad 4th generation, iPad 3rd generation, iPad 2 and iPad mini. iOS 6.0 or later is required.
Works with Android phones supporting Android 4.1 or later. Best perfomance on Galaxy Nexus, Nexus 4, Nexus 5, Nexus 7, Nexus 10, HTC One (Google Play Edition), Sony Xperia SP, Samsung Galaxy Note 2, Motorola Moto G.
On older devices, due to device’s technical limitations we can’t guarantee the best performance with our musiXmatch Mic, you might experience some delay while using it.
Most Mac computers starting from late 2008 are compatible with the exception of the Mac Pro line.
To check if your Mac is compatible select: About This Mac > More Info > System Report > Audio
and check that "External Microphone / iPhone headset" is appearing on the list of included features.
Laptop and desktop PCs: Please check that your sound card is compliant with CTIA based headset standard.
You can buy a CTIA/USB adapter that works with musiXmatch microphone both on Amazon US and Amazon UK.
Windows 8.1 / 8.1 RT OS is required for using the musiXmatch app.
musiXmatch Mic dual in/out mini-jack connector compliances:
Apple earbus CTIA standard compliant Apple earbus CTIA standard compliant.
What is your return policy?
We want to guarantee your satisfaction, if your musiXmatch Mic doesn't work or you're not satisfied please check our Refund Policy
If you're experiencing technical issues please fill the Technical Issues Document to get in contact with us for support.
Does the musiXmatch Mic works with Apple TV?
The musiXmatch Mic is designed to work with musiXmatch app to sing along and hear your voice and music back to your headphones or external speakers connected through the jack output of the mic. You can mirror the lyrics on the screen using musiXmatch Lyrics on Screen feature, but it is not recommended to use the standard Apple Air Play mirroring (from your iOS device settings) to ouput audio and video on the TV, since the Apple TV will have a consistent delay of the audio output from the microphone.
While using the “Remove song’s vocal” feature, I cannot hear my voice / my voice is way too loud. What can I do?
The musiXmatch Mic comes with three levels of sensitivity, which you can find in the center area of the microphone. Please be sure that the central position is selected, then proceed with the following regulations. Please, open the volumes panel of the “Remove song’s vocal” feature and adjust the volume level of the microphone, so that you can hear your voice just fine. You can also reduce the “Vocal removal” effect and adjust the music volume.
Song's vocal removal doesn’t seem to work, I still hear the vocal part
It’s possible to control the voice volume level through the app, from the popup menu available in the sing view. Please, be sure that the voice volume level is set to the minimum value as shown in the screenshots below.Show screenshots
On iOS I keep getting this message when I press the Mic button: "This song was not downloaded yet. Please sync with iTunes and try again”. How can I solve it?
This error on iOS happens when your music has not yet been downloaded on the device and it is on iCloud (or via iTunes Match). All you have to do is open your Music App and check if the song that is giving you an error is in the following state http://bit.ly/193XD1g. If so, just download all of them in this way http://bit.ly/IeUoxr. After that, please perform a “Scan Your Library” operation from within the musiXmatch app.
On iOS I keep getting this message when I press the Mic button: “Unable to process this song". How can I solve it ?
This error on iOS happens when the file you’re playing is not supported. The files not yet supported are: m4v with DRM m4p